We can’t wait for you to get your Sweet Baton Rouge package, so be sure to read below to help you pick your shipping selection from In Store Pick Up, USPS Shipping, to UPS Ground. Customer service is the backbone of our business and is extremely important to us and our priority for us is to get your order out as quick as possible!
All orders over $75+ get FREE SHIPPING!
USPS First Class: This package option does come with tracking but typically can take 3-6 business days to arrive, you will get an email with tracking, if you don’t please check your spam.
USPS Priority: This package option does come with tracking but typically can take 1-3 business days to arrive, you will get an email with tracking, if you don’t please check your spam.
If your package shows it was delivered but you don't have your package, please all 24 hours to see if the postal service or UPS ground to retrieve your order. We have found, that 99% of the time, your package was submitted delivered by accident. You can also check your surrounding areas, like your neighbors to see if they were given the package by accident! Of course, don't hesitate to reach out! We absolutely understand!
UPS Ground: This package option does come with tracking but typically can take 1-3 business days to arrive depending on location, you will get an email with tracking, if you don’t please check your spam.
In Store Pick Up: Please be aware of this option when selecting your shipping preference, because this is a free service, it shows up first. If you picked this by accident, we can invoice you for shipping but we are not responsible for shipping and could delay the status of your order. In Store Pick Up is located at 11843 Bricksome Ave Suite C, you will get an email when it's ready for pick up, our hours are 10-3 Monday through Friday!
How do I know my order is ready?
Once your order has been placed, you’ll get an email confirming the order, at this time, you’ll receive a second email that it has either shipped or now ready for in store pick up. We recommend doing the SMS text order confirmation, because some emails go to spam.
You can always email us with any questions, firstname.lastname@example.org. We can’t guarantee that conversations made via social media will reflect back to messages sent via email.
*Please note that Sweet Baton Rouge is only open Monday through Friday from 10-3, so orders will ship during these times. Stay connected if we announced days off for Holidays or other local events to cause fulfillment order delays.